Micromax — Repairing is not done, very slow and frustrating service

Address:	Dakshina Kannada, Karnataka
Website:	micromaxinfo.com

Hello, I am having Micromax canvas knight a350 model. I have given my mobile dated 11/08/2015 for microphone and power button problem having Job-Sheet number:S[protected] to M/S Mobile Fileld, Door No. 16-1-63/51 (Ff), Mangalore Gate Complex, Kankanady By Pass Road, Mangalore - 575002. They told me that my mobile will be repaired within their time constraint up to 25 days.Whenever i called them they used to say sir on next weekend you will get your mobile. But today is 01/10/2015, still they are saying it is not repaired. When i used to call them firstly they are not attending my call and when they attend they talk with unsuitable attitude. One thing they told me on 19/09/2015 that you are having new Jobsheet number: S[protected]. after getting this information i called so many times to customer service support of micromax. After having lots of attempts, my call is connected twice and both the time i told them to transfer my call to senior assistant, but i have not got any call from my micromax. I have a complaint number: MMX[protected]. This is not a first time last time i have given my mobile to same service center for charging port problem they took 40 days to return my mobile. They charged me rs.780 for that as earlier they told charge was rs.450, but they took more amount than they said. from past 4 months i have used my mobile for maximum of 10 days, and rest of the days it is with them. it means my 1/3 of the warranty time they have kept. For SMALL problems I am waiting like Hell. Even after so many mails and asking questions in their contact us tab, not a single response from a micromax. Micromax having no respect of customer's VALUE, MONEY and TIME. They dont think about reputation. This is the worst service ever i have expected. Regards, Anand Choudhary