Micromax — Replace my new handset

Address:Jalandhar, Punjab

With due respect i want to say that i bought a new cell phone in 16.7.2015 but the cell phone have technical problem it don't show the contact number but that time i was going to tour when i come back i want to service center ( m/S GOPAL telecom) in 24.7.2015.but no body listen to me. they called me three time then they update the software on phone (job sheet no-N[protected] but it useless.because technical problem no solve. then today the service center deposit my cell phone (job sheet number-N[protected]) and said that i will be return after one month.respected sir, i purchased new cell phone in only 17 days. i need the cell phone so, please DUE my cell phone. because the employees of your service center not listen to me and the speak abuse ward .
+3 photos
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

It was good to talk with you.I send the all relevent doucment to you, please advise me what will i do.. I purchased the new handset..i only used this set 15 days, then the phone have create software problem, I went to service center, so, they solve my handset software problem.few day again the phone again have create same problem, then they submitted my hand set, and returned next day.but they didn't solve the problem.again 4-8-2015. I submitted the handset and they said that the company will return the hand set after 17 days, but now till the company not response my compliant.I am very upset because i am not financially strong.please help me.
with regard..
kanwaldeep singh

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information