[Resolved] Micromax — REPLACEMENT OF MALFUNCTIONED MOBILE

lalit04119

from Varanasi, Uttar Pradesh

Address:

Varanasi, Uttar Pradesh

I BOUGHT A MICROMAX'S UNITE 2 A 106 MOBILE FOR RS. 7100.00 THROUGH EBAY. I RECEIVED THIS MOBILE ON 27/08/2014 BUT MOBILE DOES NOT DETECTED ANY SIM CARD AND THUS VISITED MICROMAX'S SERVICE CENTRE AT VARANASI ON 29/08/2014. THEY CONFIRMED THAT THIS MOBILE IS MALFUNCTIONED AND YOU WILL GET DOA LETTER AFTER 10 DAYS AS MOBILE COULD NOT REGISTERED ON MICROMAX'S SYSTEM DUE TO CONNECTIVITY ERROR. I VISITED SERVICE CENTRE YESTERDAY AND THEY RETURNED MOBILE ASKING MICROMX'S LUCKNOW OFFICE HAS REGRETTED TO REPLACE THIS MOBILE. I WANT JUST REPLACEMENT OF THIS MALFUNCTIONED MOBILE WITH ANOTHER ONE WHICH IS IN WORKING CONDITION OR REFUND OF MY FULL AMOUNT OF PURCHASE.

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Aug 14, 2020

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

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Comments

Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi Lalit,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax