Micromax — Replacement required

I have submitted my A300 Gold phone on 27/11/2015, i have submitted the phone because of touch issue and camera issue. I have been told by the service center that this phone will be sent to micromax office. After 1 month i called micromax call center i spoke with Pankaj Kapoor representative that your mobile is still pending it will take another 20 days. As per service center mobile repair takes 20 days however representative said it will take some more time.My job sheet no is -W[protected].

i have visited micromax service center after discussion with micromax executive on saturday i.e 23rd jan 2016 to collect the mobile on monday. when i visited at that time in service center they told that the phone is still not repaired we have to send your phone to warehouse. I am really frusted with the service given by service center.

I called micromax executive and spoke with prashant singh as per his comment the job sheet is closed on 16th jan 2016 however service center is not giving my phone they said they have change battery and all. i need all details regarding my phone when will i get and what all they have changed and it almost took 2 month but i havent received my phone so i need warrenty of 1 year now as i am not sure if anything happen after some period of time.
I spoke to pankaj kumar customer care executive as per his discussion mobile was delivered to service center on 16 jan 2016 and apart from the touch issue there was no other problem in my handset now the service center has not given me my phone on given date i.e. 18th jan 2016. They told me to come 2 days after to collect the phone again i visited the service center then they said there is an issue we have sent your mobile to warehouse and then i visited again as per there discussion to collect mobile on sat i.e 30th jan. Still on that day they said mobile is not ready please collect that on wed i.e. 3 rd feb 2016. They created new job sheet on 29 jan 2016 however in between that period mobile was not given to me they said they changed battery but there was no problem related to battery it was working fine. i will not collect my cell if they have given any wrong or old parts. i need bill of new battery with serial no then only i will collect else replace my mobile or give me refund of my purchase amount. its more then 2 month still i haven't got the phone give me warranty of 1 year else i will not collect the phone.

Today on 3rd Feb 2016 i received a call from service center i have been told that i will get refurbished mobile in replacement i want new piece in replacement or money i will not collect any old piece when i submitted my phone there were no issue apart from touch and camera issue now suddenly what happened i don't know. after so many time complain but i haven't got call from Micromax about replacement. i have tried the number but i am not able to connect any representative.