[Resolved]  Micromax — request for free of cost repairing of phone

Address:

Bokaro, Jharkhand

Respected Sir/Madam, I bought a Micromax Canvas A77 from Homeshop18 worth Rs.8000 on 27th December 2013 (order no.[protected] which has a gurantee period of 1 year. While charging my phone on 9th june 2014 the phone's charging slot got burnet while it was 40% charged. I took it to the service centre provided by homeshop18 but after checking they said that the chaging slot is burnet for which the whole kit has to be changed which cost almost 5000. Even though it is in gurantee period they are charging me all the money. They say that the gurantee is not valid for burns. But I know there was some manufacturing fault in the device as there is no voltage or wiring problem in my house and even it was not over charged as this happened while it was just 40% charged. I request you to look forward to my complain and take some action as quick as possible... Thankyou. Deepesh Kumar [protected] Bokaro Steel City, Jharkhand