Micromax — Request for replacement of the defective hand set Model No. Micromax A190 under warranty (After attending services) to any other model

Address:

Chennai, Tamil Nadu

I have purchased Micromax A190 hand set Invoice No:885 Invoice Date 24th Aug 2014 for Rupees 11, 500/- from, Nambi mobiles and laptops, #139, T.H.Road, Thirumazhisai, Chennai-124, Tamilnadu. And it was having multi-problem like hanging, abnormal heating near speaker, battery low, not working during charging time, low network signal etc., and it has been sent for service through Micromax care, T.nagar. At the same night it was again got troubled. When I approached the service center for the second time, I was directed to another service center in West Mambalam. When I tried to approach the center, they didn't accepted my request due to lack of available facility. And now I am suffering without a proper mobile phone to use. This is because of your product and service center. Hence i'm I AM FORCED TO GO TO CONSUMER COURT TO GET JUSTICE. So I kindly request you to give me replacement with newest with another new window model or arrange to refund my money with in fifteen days from the date of this letter. If I go to consumer court you are also liable to pay sum of Rupees 20, 000/- and a new handset of another model as required by me towards the deformation act and compensation act