Micromax — Service Center Not Responding

Address:Mumbai City, Maharashtra

My name is Sanchit Sablok. I submitted my Micromax A92 for servicing on 5th June 2014. The phone is within warranty period and it was certified that all repairs will be within warranty and it will be done in 15-20 days. It is the 1st of July and my phone has not been returned. Now, when I call the service center they are not even answering my call. My phone IMEI number is [protected].
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax
I purchase my mobile in july month model no-A114 canvas2.2, within 20 days only speaker stop working, then i given to service center in jaynagar bangalore, service center asked you can come after 1 week and collect
your cell, when i contact to service center after one wekk they another more week, after another more week i contact then once again i got same answer wait for another more week, then tell me accurate time how much it will take to repair, request no-R1407FKTR11165157, and contact no of the service center [protected]
I purchase my mobile in july month model no-A114 canvas2.2, within 20 days only speaker stop working, then i given to service center in jaynagar bangalore, service center asked you can come after 1 week and collect
your cell, when i contact to service center after one wekk they another more week, after another more week i contact then once again i got same answer wait for another more week, then tell me accurate time how much it will take to repair, request no-R1407FKTR11165157, and contact no of the service center [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information