Micromax — Service center spoil my mobile camera and misbihave with me

Address:

Kolkata, West Bengal

Dear sir, i have purchased micromax unite2 Mobile on 30/06/2014 And mobile started hanging problem on 06/07/2015 and nothing else, i Informed to micromax company they said ok sorry for this issue, you please go to our service center they will shot out your problem, but u will be chared rupees for this service as your warannty preiod is finished, then yesterday i went to micromax service center (M/s support media) they first checked my bill after that my mobile, the person said me that we will first check by software issue, if problem solve then its ok otherwise we will open it, but there is one risk if its not cappeble to take new software your mobile motherbord can be dead, if its dead u will charege Rs 2800 for new motherboard, but we will try to safe work, you please sit outside. after 10min person call me inside he told me see your mobile dont have any software issue but i think your motherboad is became band, he started opening my mobile very roughly, he pull all wire very badly in front of me, when i said do slow slow he shouted on me like anything, after that he throw my back cover with battery to me and said hold it, after that he open my mobile camera lence very very very badly and roughly, but i didnt say any think, again he said oh your camera gone its broke. but before opening my set my phone and camera was awesome running condition, after that i ask how much will cost for all this he said It will charge Rs 2800 and you will get back your mobile 20 Days after, i directly said sorry i wont give my mobile right now i will come other day you please close my mobile, he replyed very angryly that why you all people come and waste our time, and started fitting all parts of my mobile very angryly and rougly, he put camera lence by twiser very badly.after that when i swith on my mobile i saw all ok, as it is, but he said me sir your camera also gone you have to change this also but i will not ask you extra chare you just come and deposit Rs 2800 and your mobile i will cure all problem, but when i check My camera its totally spoil and there is 2 scratches and black black spot came, i said but this is your mistake you have broken my camera lence you have to replace it, he said no sir your phone was out of warranty so you have to pay charges for this, when i angry on him what you have done, why you open badly my phone, he shouted on me and said hey you dont shout on me, it generally happening you first pay Rs 2800 after that ask your question, I complain to the micromax complain mail id but they didn't Responce me till yet. sir please i am requsting you to help me because my phone was very good condition before and my camera also very very clear but service center man has broken my camera lence, so please help me sir in this matter and i m adding some capture pic of my camera please see this .thanking you.