Micromax — Service centre fails to resolve problem for more than one month

Address:

Bardhaman, West Bengal

I've deposited my Micromax GC333 handset with the service centre in Durgapur, West Bengal on 24.04.2015. The jobsheet no. is E[protected] dated 24.04.2015. The handset requires a new key button facial. According to the local service centre they have ordered the required facial but is yet to receive them. More than one month has passed & I'm yet to receive my handset as the problem remains unresolved. The delay has created doubts in my mind about the goodwill of the company. I'm not only astonished by the delay it appears so very ridiculous to me.