Micromax — Service centre gave mental harassment

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear sir, This is Amit Rawat from Delhi. Meri complaint apke service centre Satguru Communication, Sector 27, Noida - 201301. mene apna micromax A-116 service centre me submit kiya tha under warranty in August 1st Week. mere phone me sirf software ki problem thi. jab service centre wallo ne mere phone return kia tha unhone pahele to mere phone ka side panel and mere phone ki touch change kar de. Mene unke manager se bola but kisi ne meri koi baat nhi suni but unhone fir muje touch change kar ke de dia. but uske baat bhi touch me problm aayi unhone 4 aur 5 baar mere phone ki touch change ki fir bhi phone ki touch sahi nhi hui. fir unhone mere phone deposit kar dia aur muje second time job sheet no dia: N[protected]. 1st job sheet no muje yaad nhi hai but service centre ke record me sab milega and unke camera bhi check kar sakte ho aap ki mene waha kitni baar visit kia.uske baat bhi unhone meri touch sahi nhi ki fir me unse debate kia to unhone same day meri touch and full phone body change kar di jisme scratch he scratch hai, kisi aur ke phone ki used body and touch laga di. but uske baat bhi phone sahi nhi hua fir se phone hang, restart, phone start bhi nhi hota ba and heat hone laga, like software problem. muje ab 5 days ho gaye hai daily waha ke chakkar kaat kaat ke abhi tak mera phone sahi nhi hua. mene pure August k month bahut chakkar kaate hai and apke call centre me bhi complaint kia hai. me bahut pareshan ho gaya hu. roz unke service centre ki takkar kaat kaat kar. Please solve my problem and this is cheating apke service centre walo ne puri body and touch change kar dia. its all about cheating. mera pura belive micromax se khatam ho gaya hai. Please solve my problem and return my phone jaise mene submit kia tha. Thanks,
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Amit,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information