[Resolved]  Micromax — Service centres not rectify my problem

Sir, my name is vishnu vardhan, i am from Vizianagaram District of Andhra pradesh State, i have a problem with the service centers in vizianagaram and vishkapatnam Districts of Andhra pradesh state. first of all my phone is Micromax A210 (canvas 4) which was purchased on 20.11.2013, the is in warranty, The problem is, suddenly my phone was hanged and the display was gone, i took the phone to the Service center in Viziangaram District on July 17th 2014, and the service center management was taken the phone and told that there is display problem and it will take one week to rectify the problem, one week over there is no response two weeks over no response, finally he given the phone on 28th july and they told that the complaint is rectified, two days over, the same problem was arrived, sometimes dispay is coming and some times not coming. Then i taken the mobilel to the Vishakaptanam serive center on 13th August 2014, they also told that same display problem, and it will take 10 days to solve the problem, i given the phone and came back to home. On 28th Aug they call that the complaint is over and come and take the phone, on 30th i taken the phone, when i taken the phone the display is good, with in few minutes the phone was switched off, i think that charging is gone amd when i came back to my home which was 70 KM to the town, i put charging to the phone when i switch on the phone same problem the display is coming and with in few seconds the display was blank, they did'nt rectify the problem, so this is the problem from almost two months i am facing problem, From 7 years i am using only micromax mobiles only i know how best it is, so please solve my problem as early as possible. my recent jobsheet no is- s[protected] and my Request No. R1408FAN11543079. my contact no is [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Vishnu,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax
worst service, the vizag service center, they are not solving my phone problem, they are simply jumping the problem to the micromax company for two times, and the company people was not taking any responsbility, still my phone is under service center people only

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information