| Address: | 400703 | | Website: | micromax.nic.in |
Service delay
Job Sheet no[protected]-28764067
I had submitted my Handset in J P Services, Vashi Navi Mumbai for battery replacing on 15th may 2017 o[censored]nder warranty product, They promises to get phone in 7-10days .
also I asked for service handset but their representative Mrs.Ghogare told me this not company policy to provide handset, after that i call two times then they are only told will get call after service done, not sure when it will get and when i asked for service handset Mr.Pankaj told me currently we dont have service handset all handsets are already given to customer so when handset get will provide you handset to you on 22nd May 2017,
Then today 24th when i called one of their representative told me will get call after repaired then i asked for service handset she was telling there is no policy to provide service handset then i told him Mr.Pankaj was told me the day before yesterday handset not available then she told me call back after 10 min, then i called again Mr.Pankaj again told me they dont have handset available & will you call you after your product repaired.
Also called to customer-care there representative told another story will get handset within next 5 days you have to wait for 5 days there no option on manday 22nd may 2017 & today also told same story .
after that when i asked to speak with there senior he told there is no facility to transfer call to his senior. Was this information helpful? | 
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