Micromax — Theft of battery & mother board

Address:

110053

Dear Sir,

I have Deposit my A114 Micromax Mobile at your service centre (M/S The Mobile Care (Delhi), B-36, Guru Nank Pura, Opp V3S Mall, Near Maharaja Bequett Hall, Laxmi Nagar - 110092) vide order sheet no. N[protected]. there is only problem in my mobile is that power key become little bit of tight otherwise my phone works perfectly. on 12/10/2015 when i called to service center they told me that your phone was repaired. when i received my phone it was in damaged condition i tried to on the phone but it was not then i open the back cover of phone i saw that battary and other parts of my phone was changed and damaged parts was inserted in my phone even censor was not in the phone screen gard had been removed even it was not the phone i was handed over to them (Service Center staff) but they told this is your and not listening. when i visited again 13/10/2015 in your above mention service center they insert censor but even then phone was not on and atlast they told that your phone get moisturised and you have buy mother board and said warranty did not covers moisturised mother board. they given me dead in place of my perfectly working phone. I am very sure that service center staff have replace my phone mother board & battary with damaged mother board & battary.

I request you to please do the needful.