Micromax — Undue delay in repair

Address:

Salem, Tamil Nadu

The new Micromax mobile was pruchased on 03/07/2014. Due to problem of not working just in one month of purchase, it was given to M/s Allied Electronics, Salem, Tamilnadu for repair, who is the auth.service center for Micromax. The handset was given on 04.08.2014. But even after 28 days, it is not known when the handset will be ready ! The job sheet no. is *S[protected]* . Neither the service center nor the customer care is giving any response on when the handset will be ready, even after so many days. Pls let me know when I will be able to get it back ? Why don't you replace it and relieve the trouble off the customer if repair is taking so much time ? Dr Jyothi Sasikumar Salem Rgds Jyothi Sasikumar Salem