Micromax — unethical response and behaviour.

My Micromax model A106, was had a complaint of getting automatically switched off and one day it is completely dead. I have contacted the Calicut service center (Micromax Care) on 22/06/2015. i am attaching the job complaint proof for your reference. They told at the time of registration it will take 15 days time to resolve the issue. It will be sent to Delhi office and has to come back from there. I have been regularly follow up the same by directly contacting the service center because the number in which they mentioned, will never pick up the call. Even in the late night also the number will be in the engaged mode. Today (09/07/2015) morning also I went to the service center but now they are telling that it will take another twenty five days to resolve the issue. It is really pathetic after waiting for 18 days again I have to Waite for another 25 days to get my phone. It is really very upsetting that because of there rude behavior many of the micromax customer are suffering at Calicut for not solving there complaints. My family members are regular micromax mobile users but due to this bad customer service now we are planning to shift from micromax to other good brand. Due to poor customer service Micromax is loosing there brand and customer. I humbly request you to please look into the matter and to the needful at the earliest. My Mail id is: [protected]@gmail.com. You can contact me at :[protected]. .