Micromax — unresponsiveness of service center

Address:

New Delhi, Delhi

I have a problem with my'MICROMAX UNIT 2' mobile phone. I've purchased it 1 month before hence it is under warranty. my phone is not getting charged, i don't know why...? but when i contacted to service center they told me that the charging slot of my phone is not working and said it wont come under warranty, servicing will cost me Rs. 960 ... is charging slot not the part of phone's hardware??? Any way then also i gave them my phone and agreed to pay the amount but, after a 4-5 days they called me and asked me to pick my phone back and when I reached there, they returned me my phone and said that we cant fix your phone please contact other service center... Although I don't pay them money, but what type of service they are they providing to there costumers i'm totally dissatisfied .