[Resolved] Micromax — Unsatisfactory Service.

Dharam Raj Singh Mlm

from Mumbai, Maharashtra

Address:

Mathura, Uttar Pradesh

I had bought Canvas HD A116 model on 1/11/2013 from Arora Communications, Krishna Nagar, Mathura. U.P..I was very much satisfied with the performance of the set. In September 2014 the set started hanging frequently then the touch function started malfunctioning. On 16/10/2014 I went to company Service Centre at Dampier Nagar, Mathura. I was assured that my set will be repaired and returned with in 15 to 20 days but despite my several visits and hot interactions I was very LUCKY that I got my set back.But all in vain. My almost new phone which was very crefully used now needs a cosmetic renovation and the speaker of the phone seems to be replaced with a fake one.Secondly the set switches off automatically with in few minutes. It seems I have been robed of my 13000/ bucks.Please help

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Aug 7, 2021

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

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Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi Dharam,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax