Micromax — Very Poor Responce & Service from your Service Center M/s Trisha Enterprises, Bhopal

Address:

Bhopal, Madhya Pradesh

Dear Sir, I had purchased Canvas gold A300 in July 2014. In month of April-2015 I started facing problem in touch, hence I went to M/s Trisha Enterprises situated in Mansarover Complex on 6th May 2015. They checked the instrument and told me that "display will be changed and you will get the instrument back within maximum of 15 days". I submitted the instrument and got a job sheet with no.N[protected]. Within 15 days I enquired about the set 2-3 times but every time got the answer "pending with the head office". On 22nd of May I went to the Service Center and asked about my set a lady representative took my job sheet and searched for my phone, after about 15 minutes of searching she took the PC entered my job sheet no. and told me that the set is pending with the head office she also printed a new job sheet dated 13th May 2015 with no. N[protected] stating that the power is not turning on set Dead. After reading 2-3 times with my eyes widened I asked her that I submitted the set with a simple problem of touch malfunction how can my set be dead? The answer I got from her side was really funny she said that problem in the touch was due to problem in motherboard which made my set dead & hence you will get your mobile in maximum of 15 days. I asked her again that when I gave the set in fully working condition how can you give me a new job sheet stating that set is dead. I don't got any answer from there side. I also found that every customer there was facing similar kind of problem of not getting there set back within more than a month. There was a male representative who was talking very rudely with all the customers. Please help in this matter...