Micromax W121 — Pathetic service!!! Stay away from micromax.

Address:

Bangalore, Karnataka

I am also in same situation.
Job Sheet number # S[protected] 6
it is more than a month and still it is not serviced.

Service center (S3 Communincations) in Bangalore, they are giving sarcastic answers like it is in Head office, what we can do.

I have posted my concern on FB page twice and getting an answer raise your complaint on Micromax website, i've did that too.

Emailed Micromax no response yet.
Trying to understand what is causing the delay.
I think Micromax is releasing Phones without proper service equipments and motherboard stock.Mine was reported as Motherboard issue in 6 months and not sure why it is taking a month to just replace the mother board.

Either they don't have replacement motherboard and too many phones for same issue.
I am IRRITATED...ANNOYED...FRUSTRATED by their service, customer care.
I was thinking on lines of buying Micromax TV, after experiencing this kind of treatment, i can't even think of it.
This is going to be my last association with MICROMAX.
Thanks for ditching your customer to the core...MICROMAX.
Atlease please return my phone as it is...I can think of other options instead of calling you everyday thinking that i will get my phone.
Please return my money or return my phone.
I f i am not going to get a response will be filing a case.