Micromax — Warranty repair issue

Address:Gurgaon, Haryana

Hello !!

I have submitted my Phone(Micromax Canvas A210, Under warranty) on September 30, 2014 with a authorized Micromax service center in Gurgaon
(BEST TECH SERVICES) for rectifying problem with power ON/OFF button. At the time of submission it was told that phone will be returned within 15 days.
Now almost 40 days have been passed and still there is no response from service center.I called and visited service center many times and again today &
got response that it will take another 15 days. The service Never expected such a worst experience with company having high values in the market.
I was also denied to give a stand by handset till I get my phone.I am not getting any positive response from service center and day to day they are harassing me with no proper update/response from their side.

I request you to help me in getting the phone at the earliest.

Jobsheet/Complaint No. : N[protected]

Looking forward for a quick resolution.
Mobile : [protected]/ [protected]
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Comments

I haven't received any update from Micromax about my phone. Should I go to consumer court now?
This is harrasment at it's best...

Thanks,
Kaushal Rawat

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