Micromax — World's Worst Service - Micomax | |||||
Dear Sir/Mam, I have approached the Micromax service centre for my A350 as it has display problem. Service centre told it needs to be sent to Company for repairing as parts are not available. After waiting for 3 weeks I called the service centre and they told it is taking time and please wait for couple of weeks. Later I received call from service centre that phone cannot be repaired and they will replace with another new phone . After waiting for 2 more weeks I called service centre and they said they have not received the handset and they are not aware of the ETA. Later on I called Micromax call centre and they told me to wait for next 15 days and they were not aware of the replacement things. I wrote and email to them regarding the same but not getting any ETA on when the phone will be repaired or anything about replacement. It's been 8 weeks since I gave the phone to service centre on 10th August against JOB sheet No. - N[protected]. Due to a long time unavailability of phone i am loosing my contacts & business.. Pls do the needful Was this information helpful? | |||||
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Micromax Informatics customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
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am govind from Coimbatore, Tamil nadu. i bought canvas a350 last December and i got some charging problem in my mobile so gave the mobile near by micro max service center on 15/7/15 and they dint response me . and they call me on 20/8/15 and asked for confirmation to send they mobile to company. they said me that the mobile will be delivered to me in 20-25 days but its already more than 80 days. they gave me the Bangalore office number, and i call them and informed my problem. the officer said me that the mobile will be delivered to me on or before 30/9/15 surly. but i dint even get an delay message or any information about the mobile.till now i have called and visited to the near by service center more than 10 times but i get a proper response from the service center...the worst experience am facing in your service center ..
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015