Micromax — Yu yunicorn

SWINAL CHAFLE

from Mumbai, Maharashtra

Address:

Nashik, Maharashtra, 422009

I bought smartphone YU YUNICORN on 22 july 2016.

On 2nd january 2017 its battery got swollen, about to explode.
The battery was so swollen that it pushes screen outward and screen get ditched from the body. YU care no[protected]

on 3rd january 2017, I called YU care and he gave me micromax costomer care number. i went to SAMARTH TELECOM SHOPEE, Pradhan Park, Hotel Annapurna, 2nd Floor, M.G. Road, Nashik, Maharashtra 422002. He said my case doesnt come in warranty case, I have to replace battery at an amount 1200/-. I have no choice because I did not have any spare mobile. And I gave my mobile for repairing.

This is 6th january, I am continuously calling samarth telecom shopee but he is not picking phone. his phone number - [protected]

I am very disappointing from YU and Micromax Support. they Charged me 1200/- even if my battery was under warranty period. I have attached my invoice which micromax care gave me.

+1 photos

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Micromax Informatics customer support has been notified about the posted complaint.

Jan 06, 2017

Updated by SWINAL CHAFLE Just Now I called samarth telecom shopee on[protected] this number. He said battery will be available after 1 week. So I have to wait for 10 more days.