Microsoft — Company cheating their customers

Website:microsoft mobile support

I purchased Nokia x2 dual sim before 5 months and i m facing some uncommon hanging issues from 2 months.when I visit the service center they replied me you will pay 100rs for software update, even my phone in warranty . And their customer care executive saying that Microsoft doesn't give the warranty of software even it's not written in their info. book like this. This is totally wrong and against the warranty rule, so please tell me what can i do in this matter. This not matter for 100Rs. It's for the reality of branded company.
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Complaint comments 


Yesterdtay i complained about Microsoft but I didn't get any response from them till now.
I want to clear that again, company is saying that he doesn't give the warranty of it's own software but it's not written anywhere their info book. so it is like fraud with the customer's.
I rqst you plz resolve my problem as soon as possible

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