Microsoft — Emails lost.

Address:	Gurgaon, Haryana, 122002
Website:	support.microsoft.com

I have an emails address which is cool.[protected]@hotmail.com.
I don't really use it since it's a very old email address but I do take a look at all my old stuff time to time.
One day as soon as I logged in all of my emails were gone, disappeared. No inbox, no sent items, no folders, everything lost.
And then when I contacted the tech support for this, one of them took the remote access and then just disconnected and left, the other one told me to wait for 24 hours and the emails will come back magically.
Nothing helped.