Microsoft — Faulty product

Address:	Kolkata, West Bengal, 700019
Website:	www.microsoft.com

Respected sir/madam I bought a new Microsoft lumia 535 from the store on 11th November 2015 for about 10-12 days my product function well but after that it started to show false charging and battery drained quickly, I went to the service centre with my problem they kept my phone for 3 hours and then returned me back but the problem was not solved and again I had to go to the centre. They then took my phone and told us that they will return it within the same day but they kept it for 46 days. On 7th January when my patience was beyond control I went and asked to give back my product they gave me back after few hours, but still after so many days the problem was not solved, I had to again go on the very next day to get my phone function normally.. they once again kept my phone and not yet returned.. and there is no proper response from the company. Sir/madam I am finally frustrated with the product and want compensation for it as the company is not taking any initiative for solving my problem.