Microsoft — Forced upgrade from Windows 7 to 10

Address:0810

I initially purchased windows 7, some 10 years ago and had minimal issues with my computer and programs. then 2 years ago and automatic up grade to windows 10 for free caused all sought of problems with accessing existing information and programs, so we paid a computer technician to remove the program. We have had to upgrade from Windows 7 to 10 again because your organisation is making 7 obsolete, since installing Windows 10 each time we open a word document we are having to accept you licence each time or the program shuts down. this is causing us all soughts of frustration we are retirees and the computer is a major source of contact with our children and grandchildren who live other areas within Australia. Pleeeeeeeeeeeeeeeeeeease help.
Was this information helpful?
No (0)
Yes (0)
Microsoft customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Microsoft
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    888
    Pending
    0
    Resolved
    365
    Microsoft Phone
    +91 12 4415 8000
    Microsoft Address
    10th Floor, Tower B & C, DLF Building No.5 (Epitome), Cyber City, DLF Phase III, Gurgaon, Haryana, India - 122002
    View all Microsoft contact information