Microsoft — in game/app purchases, store purchase

I'm unable to make a purchase in game and on store.
We cannot buy an app in the store, or buy merchandise in game/app.
Please look into it and provide an update for it.
There has been no resolve issue or it has been resolved, no update provided by the company.
Whenever i try to purchase, it says something went on our side, and sends an error code, and that, error code has not been resolved.