Microsoft — microsoft call centre

Address:	Mumbai City, Maharashtra, 400025
Website:	Www.microsoft.com

I have called the microsoft service centre but have been kept waiting on the call for 45 minutes with no answer! What the hell is going on here? This is not upto microsoft standards. How is there no walk in service centre in india? This is ridiculous. I should never have bought the surface pro 4 because the screen keeps flickering and there is no answer on their call centre! And on the playback for the hold tube they keep saying to go to microsoft. Come to find a store near you but there is none in india! I think they really need to figure out their presence in india as this is becoming an issue for consumers when they dont have basic support.