Microsoft — Microsoft lumia 640 xl

Address:

673641

I own a lumia 640xl, which accidentally fallen frm my hand and its screenbis totally cracked. So i went to authorised service centre to replace the screen, and i gave my phone to them on[protected], its been two months since that, still my device is not get repaired. Everytime i contact them, they say the parts have not arrived yet. When i asked them a tine range, they said they don't know. What am i supposed to do then, wait for a year or more, now i regret the decision i made, tat to go for a windows device. Please do something about it. The service centre is at calicut kerala (Mobnet).