Microsoft — Microsoft pen

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I purchase on e of the first surface computers that came out and I am having nothing but trouble with the pen. I changed batteries and it does not help. I went to the MS store and their answer was purchase a new one. Why should I have to pay more when they can not ensure that it will work better. I think MS should replace a faulty pen with a new one as this has been a problem from day one. As you will see by the photo that I have changed batteries so many times the button do not line up with the clip
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Complaint comments 


For updating windows 10 requiring wifi, please tell me is it ready to avail any time to all people.

With my 3G data several times tried, but no use. Very disappointing about this inconvience.

Make its easy access to all

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