Microsoft — Microsoft pen

Address:T3B5p9
Website:[email protected]

I purchase on e of the first surface computers that came out and I am having nothing but trouble with the pen. I changed batteries and it does not help. I went to the MS store and their answer was purchase a new one. Why should I have to pay more when they can not ensure that it will work better. I think MS should replace a faulty pen with a new one as this has been a problem from day one. As you will see by the photo that I have changed batteries so many times the button do not line up with the clip
+1 photos
Was this information helpful?
No (0)
Yes (0)
Microsoft customer support has been notified about the posted complaint.
Complaint comments 

Comments

For updating windows 10 requiring wifi, please tell me is it ready to avail any time to all people.

With my 3G data several times tried, but no use. Very disappointing about this inconvience.

Make its easy access to all

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Microsoft
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    889
    Pending
    0
    Resolved
    365
    Microsoft Phone
    +91 12 4415 8000
    Microsoft Address
    10th Floor, Tower B & C, DLF Building No.5 (Epitome), Cyber City, DLF Phase III, Gurgaon, Haryana, India - 122002
    View all Microsoft contact information