I purchased a microsoft surface pro 4. One day the product stopped working. I complained about the product to the company and they replaced the product the reference number is srx[protected]id. The surface pro 4 contained my personal and study data in it and which i was not able to restore as the product was stopped working. I requested several times to microsoft to return my data by extracting it from the old laptop. They told me that they can not return the data but promised me to compensate for the same but after replacement, they refused to give me compensation too. The whole process gave me mental agony. The data included my whole study material which i was made during my degree and which would help me in getting the job, now i am unemployed as the data is with the microsoft and they do not want to return it.
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