Microsoft — The phone touch screen not working

I had purchased Microsoft Lumia 535 from E-Zone, Viviana Mall, Thane in October 2014. From the past 3 months I have been facing problem regarding mobile touch screen. While pressing touch screen automatically another application starts. Also not able to type due to touchscreen issue and problem face during unlocking the phone. The phone was given to Microsoft Lumia service center in September still facing same issue. I want the defective phone to be replaced as the same is under warranty. Kindly request you to look into the matter at the earliest. Name : Aishwarya Sukale. IMEI : [protected]. Cont No : [protected].
Was this information helpful?
No (0)
Yes (0)
Microsoft customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Microsoft Phone
    +91 12 4415 8000
    Microsoft Address
    10th Floor, Tower B & C, DLF Building No.5 (Epitome), Cyber City, DLF Phase III, Gurgaon, Haryana, India - 122002
    View all Microsoft contact information