Microtek International Complaints & Reviews

I had bought 3kva online ups one week ago. The problem is that the person Jo install krne aaya tha inverter pta nhi ky Kiya h ki neutral PR line aari h and line PR nhi line aari h, aj jb Maine use call ki to bolta h ki Maine to thin se lagaya h and inverter ki fault nhi h much sunne ko taiyar hi nhi ho ra jb ki inverter current mar ra h...bs bol ra h ki formality kro phle complaint likhao one week m thik hoga...company ki bejjti kra re ye...

I purchased UPS HB 950, It was functioning satisfactorily but day before yesterday it stopped working
Kindly sort out my issue plz...
15IDOSBA0172225
Mfg.September 2015

The staff of the microtek lucknow service centre is so irresponsible and careless. The guy called me and i was unable to recive the call after half an hour he is saying" ki tumne phone nahi uthaya ab milane se kuch nahi dekha jayega kabb solve hogi complaint" then I complained on lko service centre about that guy but nothing happened.and the guy's no. Is
+[protected]
India

Hi,

Writing this notein extreme disappointment. There was fire at one
floor of our house yesterday due to
inverter blast.
This resulted in catching fire on curtains, sofa, tube light, wall,
clothes, decorative items & other household
stuff. The loss in not constrained to this, my family got burn injuries
and we are still unable to breathe properly.
This is severe damage to our property and mental/physical health of family members.
This incident is also covered by reporters
and has been addressed by police as fire brigade was called.

I called customer care and lodged complaint. Details have been provided
below for your reference. I feel extremely
frustrated dialling number provided ([protected]), no ans post multiple
attempts.


Incident related details:
Date: 6th March, 2016
Complaint Number: NUIN00042309
Executive spoken with: Amit Das

Inverter Related details:
Model Number: XTATIC/850
Serial Number: HTF003180
Purchased on: July’14
Supplier/vendor: Rawat Inverters
Current Address:, Sec-19, Noida, UP-201301

P.S.
- This inverter is still under warranty.
- Attaching pictures of damaged inverter and property. (Attaching a few to list severity, have many more)


Regards,


Prakash Negi- [protected]

Mera nam umesh ha. Mane aap ka inverter july 2015 me liya tha but uski battery backup bilkul nahi aa raha ha. Mane jo no warranty card par aap ne diya ha usape call kiya par koi call receive nahi kar raha ha. Mane msg bhi kiya tha jis no ko aap ne diya tha card par but koi response nahi mila. Ab aage kya karu aap bataiye. Mera no [protected] ha

Sir my inverter not working .I doing complain microtec customer care.They call me and send asms (Dear customer your complain ragistered of Microtec inverter 2.6Kva SW/36 and complain no.MJC1333021 of Attd by Mr. RAM KRISHNA GUPTA On 05/02/2016)

But Microtec take no responce my complain, My Company M/s VIGILANT CORPORATE SERVICES TAKE 1Lakh Rs. daily lose because power failuere.

I have bought a new microtec inverter few days before but with in few days o[censored]se I observed a technical problem with its output
Now I am trying to contact customer Care for the last few days but all in vain..
Malik Masood
R/o Pulwama
Cell no. [protected]
Please tell me what to do

I had purchased Microteck Inverter and Battery both on 18.06.15.Daily there is power supply of around 12 hrs.My Inverter gets full charged but it get discharged within 2 hrs even if I use only two CFL.Details of Battery and Inverter is as follows: "Battery: Microtech Battery Model:ET648 ;Sl No-GQRZO[protected] DATE OF PURCHAGE-18.06-15 DEALER:JAISWAL BATTERIES BARHAJ DEORIA INVERTER: MODEL:EB900 SL NO-15EGIUIED454796 DATE OF PURCHAGE-18.06-15 DEALER:JAISWAL BATTERIES BARHAJ DEORIA" I had very poor experience with microtech. I have complained trough phone on 30-12-15.I got Job no-OB351122 but again i could not got any positive response. Every time I was told that their Technical support team is busy.I had purchased this product, considering reputation of the company but it seems to be more poor in terms of customers support, even to local manufacturers. I hope that after considering the problem, customer support team will try to resolve the issue. Hoping best!

Dear Sir, This is to kindly inform u that my converter is not working properly.When switch off all connection and after switching off the inverter also UPS on light is working and all charge is decreasing.So, pls clear this issue in very urgent basis.

Sl. no. 151gqseaf030196 inverter purchased on[protected].inverter not responding.reported to dealer with equipment.dealer said it will be sorted out on tomorrow as techenician is not available.he will come on on tuesday i.e on 26/12/15.is company responsible to the said subject that i will not face any disturbance while studing or persuing official related document during that period?

I have purchased a inverter for my client at hosur this inverter is not working I got very heay noises like rice mill please take this complaint I do this service earliest possible its one day old inverter

Dear sir, We purchased two of Your UPS on 7th of august 2015 at Computer Collections, Secunderabad are not working (DEAD) Model: MDP 800+ Serial No: 15EUMUHAD240842 AND 15EUMUHAD240847. Here we are attaching the scanned copy of the bill for your reference . We request you kindly do the service for the UPS's at below mention address. pragmatic industries #44-617/2, moula ali, behind nacharam fire station, hyderabad 500076

For you kind attention.. Microtek Inverters which i had purchased comes under the S.No. 13KGLGH298861, model UPSEB1000 still within the warranty period. I have submitted complaints 6 times to the dealer from last 30 days...kindly take necessary action by sending a rep. address was given below

Thenkuvilagam, kootapuli, kaliyakkaviali, kanyakumari dist. tamil nadu- 629153
contact no- [protected]

I purchased above invertor during last week of september 2015, and made following complaints of malfunctioning on account of non charging of battery etc. Complaint no. Date action taken [protected].10.15 pcb changed [protected].10.15 ( part changed) [protected].10.15 complaint not yet attended. 4.11.15 complaint made twice but no one came. I need new inverter.

I have microtek inverter EB1600 it worked well for a year now when i tray to switch off the inveter the lihgt of the button is off and the inverter still working and if i press button again the light of button is on and the inveter still working . what i have to do

Name: Akhilesh Kumar Srivastava Address: House No. 103/84, Balrampur house, mumfordganj, Allahabad. contact number: [protected], [protected] Registered old complaint number: OB298717 The representatives that visit us deny the service for the faulty battery, still within the warranty period. I have submitted complaints 2 times in 15- 20 days.

My compliant no MJC 854248 is not been attended. Complain was registered on 5th of Sep, but there is no service been provided, despite of many phone and written complain via mail. The product was purchased two month back and is under warranty but no one is responding as neither the problem solved nor any rep was sent from coy,

Sir, I was purchased one Microtek Inverter (Model UPSEB900), s.no 14CGIIU64795 on 13.06.2014 at Parvatipuram, Vizianagaram Dist-535501, Inverter was not charging and Back up not coming, the Inverter discharges the battery without charging, The warranty period of the Inverter 2 years. kindly solve the problem of Inverter. T.Ramarao, Opp Petrol Bunk, Near Suresh School, Parvatipuram-535501 Phone [protected], [protected]

I have been trying to call Microtek for the last 6 days, but the numbers are never available/ring. I sent 5 SMS's too but after the welcome message no more response. Also complaint login in Website not working. Are you guys such a unorganised company. I tried all the numbers listed. the dealer gave me another number that is also not responding [protected], [protected]. The Invrter is under warranty and I need this atteneded immediately...

Dear Sir,
I have purchased one UPS on dated[protected], the details are given below for your reference. The UPS gives power supply for maximum five minutes only, whereas it should give uninterrupted power for minimum 15 minutes. Sir, I have contacted on telephone no.[protected] and they told to contact Bhubaneswar branch in Odisha against Phone no. [protected] / [protected] to attend my problem. but sorry to say the telephone no given by your personnel does not exist at all.
Make MICROTEK
Model No. UPS HGE 625AG
Serial no. D14LUGUHAB663645

My Address for correspondence

Qr.No. K-115, HAL Township,
Sunabeda
Dist : Koraput
Odisha
PIN-763002
Mob : [protected] / [protected]
e_mail : [protected]@gmail.com