Microtek — Service not available for defects of Inverter

Address:

Balasore, Odisha

I purchased an inverter in June 2014 at Balasore, Orissa from Sagar Batteries situated at Vivekanand Road, Balasore. The inverter model is UPS E2+625 with serial no.13HEFFH82180. The inverter was stolen by thiefs taking opportunity of our absence on 31.3.2015 and subsequently recovered from the police station, but the front cover was with detached condition. I asked the dealer Sagar Batteries for repairing of the inverter and left the set with them. The mechanic of Microtek named Rajeev attended it and told me that it has been made perfect at a cost of Rs.600/-, which I paid him. But after a lapse of 1 month again the set did not work. When there is low voltage supply it automatically goes into UPS mode and runs on battery inspite of the mains supply ok. Again at times it creates loud humming sound. This I reported several times to the mechanic from Microtek who does not pay any heed. I told the same to the dealer Sagar Batteries, who expressed their inability to do any thing. Will you please do something concrete.