Ministry Of Finance Govt. Of India — bank is not cooperative when server is down or internet problem

Address:

Thane, Maharashtra, 421201

We are facing a problem since two days from bank of baroda branch dombivali – east due to server down and internet problem.
There was a bank holiday on 20th august 2017 and too much rush on monday in the bank
We understood the technical problem and ready to cooperate but many customers asked them to take an offline cash deposit, but they are not ready to take and said it is not possible
All private banks when faced the same problem, they understand the value of time of their customers and they took the cash deposit and make entries afterward.
Why can’t government bank?
Kindly issue an official notification to all government banks in case of server down, they have to accept the cash deposit
The customers should not wait and waste their time when alternatives are available.
Thanking you