Ministry Of Finance Govt. Of India — insurance company not releasing funds after bypass surgery

Address:

Dehradun, Uttarakhand, 248001

Good day sir,
This is to inform you that my father shri devendra pal singh dang (Age:61) had ungergone a bypass surgery at hero heart dmc hospital in ludhiana due to detected multiple blockages in his heart.
We had a mediclaim policy vide individual health policy num : [protected]p[protected], for the period 22/08/2017 to 21/08/2018, for a sum insured of rupees 5 lakhs. The medical policy was registered with uiic (United india insurance).

The hospital agreed to give us cashless facility but we were only provided with rs 1, 40, 000 (One lakh fourty thousand rupees only), whereas as per policy conditions we were supposed to be allowed for actual expenses incurred or 70% of the sum insured which ever is less i. E rupees 3, 15, 667 /- (Three lakhs fifteen thousand six hundred and sixty seven rupees).

Despite of repeated requests and mails we haven’t received any amount on which we had our right.
My father, a senior citizen on the nation is facing a lot of trouble financially because the insurance company (Uiic) and raksha tpa are not giving positive response to our requests and not releasing the funds.
I request you to take strict action against uiic and raksha tpa, for causing so much pain in our lives and specially when my father has such a critical heart condition.

Regards
Gaganjyot dang