[Resolved] Mirraw — Wrong product delivery and not refunding money.

Aayushi jadhav

from Mumbai, Maharashtra

Website:

Mirraw.com

I have ordered an Blue embroidered anarkali suit on 11/10/2016. My order id is M[protected]. The cost of suit was 1300. But the product which was delivered at my home was totally different. The material, quality and color of the suit was not as same as they depicted in the picture. So I returned the product via DTDC courier company. It has been more than a week since I am requesting to initiate a refund in my bank account. But the company is not refunding my money.I am continously sending emails but I have not received reply for any of them. Please solve my issue.

Was this information helpful?

No (0)

Yes (0)

Dec 5, 2016

Complaint marked as Resolved

Verified Support

Nov 03, 2016

Mirraw Online Services Customer Care's response Hi Aayushi

Thanks for writing to us
If you have already send the product back, kindly share the tracking details with us or please send the photocopy of the courier receipt through which you have send the product back to the vendor.
Also provide us your bank account details for refund. We require the below
{ A/C Holder Name, A/C No, Bank Name, Branch Name, IFSC Code }
Please email the details on [protected]@mirraw.com
Appreciate your support."

Related Mirraw Online Services reviews

View all 575 Mirraw Online Services Reviews

Comments

Aayushi jadhav

from Mumbai, Maharashtra

Worst online shopping site I have ever seen. They do not deliver the products as they depict in the picture. Total wastage of money and time. They do not even provide pickup service for returning the product. We have to sent the product back through the courier company...and even we have to pay the cost for its return. In addition to this they do not reply to our emails and their customer care no. is always busy whenever you call. So buy at your own risk.