Mitashi — air condition not working

Address:New Delhi, Delhi, 110034
Website:www.mitashi.com/index.php?route=account/aboutus#contactus

Hi team,

I'm frustrated with your services and don’t know what services you guys are providing, we logged a complaint on 13th sep and after more than 2 months, still issue had not fixed yet. “n” numbers of calls done on same sr#[protected]. Every time we get same assurance, that you will get a call in 48 hours but unfortunately we never received any call even people are not picking up the calls.

If you guys don’t provide the services to the customer or promptly revert on customers query then why you are selling the products. We purchased the two ac from you on may 2018. It worked 4 months then after one ac break down followed by second month another ac.
There is a part broken up in one ac, kindly check and fix the issue asap. Customer care center provide us two contact person (Ajay-[protected]/brijende-[protected]), neither they are picking up the calls nor they are fixing the issue.

Anyone can loss there patience if the issued get pending for months specially in summers, kindly understand our situation and fix the problem asap.
We are waiting form your response….

Contact person : sagar metha
Mobile : [protected] / [protected]
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    +91 22 6611 4000
    +91 22 4510 5100
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