Mitashi — Mitashi AC Motherboard get damaged in 1 year and no service for last 10 months

Address:505-508, Bhaveshwar Arcade, LBS Marg, Ghatkopar, Ghatkopar (W), Mumbai- 400 086

I purchased Mitashi AC and it stopped working before 1 year. I tried contacting the customer case but due to the pandemic situation I could not connect with Customer care.
Before 3 months I had raised a complaint[protected]O0309. One of the service guy came to my home and he told me the motherboard had been damaged and he took the part and went.
Till now I don't have any updates and when i called customer care, even they don't have any updates.

This is a pathetic situation where AC has not been working for the last 10 months. Also I have a stabilizer installed and not sure how the motherboard got damaged.

If there is no service kindly take back the AC and please refund my money.

Mitashi 1 Ton 5 Star Inverter AC - White Warranty: 1 year product and 5 years on compressor from Mitashi

1. [IMEI/Serial No:[protected],[protected] ]
FSN: ACNF2FHHCJG7XMGW HSN/SAC: 84151010
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Mitashi customer support has been notified about the posted complaint.
Dec 03, 2020
Updated by [email protected]
Any Updates
Dec 15, 2020
Updated by [email protected]
There is no response till now, Kindly take back your AC and refund my money.

I have never seen such ignorance and careless in the service for their own appliances.
Dec 31, 2020
Updated by [email protected]
There is no response and no updates so far... Horrible experience..
Jan 12, 2021
Updated by [email protected]
It has been 46 days of compliant and no response yet. I am not expecting a response as well. Please refund my money...
Feb 10, 2021
Updated by [email protected]
It has been more than an year where the AC has stopped working and no updates till now..
Please refund my money at least. Please dont buy products from these kind of companies.
Mar 05, 2021
Updated by [email protected]
Still No response ...
Apr 08, 2021
Updated by [email protected]
No Response so far..
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