[Resolved]  Mitsubishi Electric India — Action not taken against complaint

Dear Sir
I have register a complaint regarding 1.5 TON AC on 27 Jul & 03 Aug 20. Your Engineer has also came on 29 Jul and 05 Aug. But the complaint has not been solved till date. After spent a long time against my complaint, he is pending and no any suitable action by your office. On 05 Aug your Engineer came to my house & check the AC and told me maximam fault in the AC and also he is defected pic. You have contact the dealer immediately for his replacement. I contact to Mr Anand Electronic, Rohtak, Haryana on the time, he refuse me for his replacement. He told me Blower of your AC has broken & you pay an amount of Rs 3000/-. Company has not given any warranty of blower. I have puchase the AC in 26 May 2020 from Anand Electronic. Sir I am very said due to not solved my complaint within a stipulated time which is not understood. My complaint mob No is [protected].
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Mitsubishi Electric India customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2020
Mitsubishi Electric India Customer Care's response
Dear Sir,

We would like to inform you that machine warranty is only for one year provided and as per your bill copy as of now machine is out of warranty where is visiting charges are Rs.500/+ 18% GST, rest estimate will be share by service engineer after inspecting the machine.

Requesting you kindly bear with us & confirm about the same if you are ready to pay for further call registration.

Going forward, we have a dedicated customer care facility for our customer's, you can always get in touch with us for assistance. Toll Free[protected]

Thanks & Regards
Gaurav Kumar
Customer Service
MITSUBISHI ELECTRIC INDIA PRIVATE LIMITED
Toll Free No:[protected] | Website : https://www.mitsubishielectric.in/
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mitsubishi Electric India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    86
    Pending
    1
    Resolved
    12
    View all Mitsubishi Electric India contact information