[Resolved] Mitsubishi Electric India — Air conditioner makes more sound. Poor service

avi2109

from Chennai, Tamil Nadu

Address:

Mitsubhishi chennai

I purchased 1.5 ton ac 1 yr ago.. From then till today, all the services are waste. Recently i did a paid service of 750 rupees. I said the technician that the ac makes much noise, but he did some temp adjustment and went. Later till today the sound keeps coming.. Really greedy company with worst service. We thought mitsubhishi is one of the best, but its core to the worst

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Aug 12, 2021

Complaint marked as Resolved

Mitsubishi Electric India customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2020

Mitsubishi Electric India Customer Care's response Dear Sir,

Greetings from Mitsubishi Electric India!!

As discussed, we would like to inform you that machine warranty is only for one year provided and as per your bill copy as of now machine is out of warranty where is visiting charges are Rs.500/+ 18% GST, rest estimate will be share by service engineer after inspecting the machine.

Requesting you kindly bear with us & confirm about the same if you are ready to pay for further call registration.

Going forward, we have a dedicated customer care facility for our customer's, you can always get in touch with us for assistance. Toll Free[protected]

Thanking you & assuring you of our best services at all the time & we are bound to close your request.

Thanks & Regards
Gaurav Kumar
Customer Service |LE Division
MITSUBISHI ELECTRIC INDIA PRIVATE LIMITED
2nd Floor, Tower A & B, DLF Cyber Greens,
DLF Cyber City Phase III, Gurgaon - 122002, Haryana, India.
Toll Free No:[protected] | Website : https://www.mitsubishielectric.in/