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Mitsubishi Electric India Complaints & Reviews

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Updated: Jul 25, 2025
Complaints 91
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12
Unresolved
79
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Mitsubishi Electric India reviews & complaints page 3

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P
Parminder0120
Aug 25, 2021
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Address: NAVDEEP HP GAS SERVICE WARD NO 12 BEHIND MEHAK RESTURANT KURALI 9017970008

Ac not working by 2 days kindly do the need ful
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    Shrihari0018
    Aug 15, 2021
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    Address: Muzaffarnagar

    Ac ko liye 1 year hua company ke bnde se lagvaya or phir bhi gas leak btake 3500 charge or phir se kharab ab phone krta hu roj 1 week se to ab ata nahi bahut ghatia review shame on u Mitsubishi apni service jaisi japan Me dete ho vaisi yha dete to aacha hota
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      G
      Gopal Taparia(Life Style Optical)
      Aug 3, 2021
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      Address: LIFE STYLE OPTICAL(lenskartstore.com), near IDBI BANK,Rampurhat,Birbhum

      I have raised a complaint about ac not working before 10-15 days but still did not get the helpful need. The ac stopped working and soon I called for the service.
      The technician came then and told that the PCB board of that ac got damaged. I called back your employee and he responded by saying that the PCB board will get replaced and it will take 8-10 days to do so. So, I have waited but after 10-15 days when I spoke to him and his seniors they told me that we have raised the complaint but the PCB board is not available and I have to wait for it’s availability.
      Lenskart company follows some protocols. They audited my store and the found that the ac was not working so they told me to keep the store closed until the ac gets working. It has been 10-12 days since my store is closed and I have gone through a huge loss.
      So I hope you got my problem so either get the PCB board available soon within 5 days time or replace the Ac as I can’t keep my store closed now.
      Please take action as soon as possible.
      I bought the cassette Ac for around 1, 40, 000 hoping for good service and long durability. I have bought this ac on 21/01/2021 and this ac is under warranty period. But seeing your service and working procedure I no more can trust your company to install in my others upcoming store. If company wants to gain my confidence and keep me working with Mitsubishi then I hope that I will receive the service soon or get my Ac replaced.
      Hoping for the best.
      Mitsubishi Electric India customer support has been notified about the posted complaint.
      The repairing cost of Mitsubishi ac is just 50% of its purchasing cost, all ac pcb board dead in just 4 year, and service is pathetic and spare part is too costly they didn't give justification yet is pcb cost js half of the indoor outdoor ac if yes then please aware you all guyz don't buy this company ac

      Regarding the service of cassette Ac not working in my store - Comment #4004562 - Image #0
      Regarding the service of cassette Ac not working in my store - Comment #4004562 - Image #1
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        G
        Gopal Taparia(Life Style Optical)
        Aug 3, 2021
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        Address: Life style optical(Lenskart.com), near IDBI BANK, RAMPURHAT,birbhum

        I have raised a complaint about ac not working before 10-15 days but still did not get the helpful need. The ac stopped working and soon I called for the service.
        The technician came then and told that the PCB board of that ac got damaged. I called back your employee and he responded by saying that the PCB board will get replaced and it will take 8-10 days to do so. So, I have waited but after 10-15 days when I spoke to him and his seniors they told me that we have raised the complaint but the PCB board is not available and I have to wait for it’s availability.
        Lenskart company follows some protocols. They audited my store and the found that the ac was not working so they told me to keep the store closed until the ac gets working. It has been 10-12 days since my store is closed and I have gone through a huge loss.
        So I hope you got my problem so either get the PCB board available soon within 5 days time or replace the Ac as I can’t keep my store closed now.
        Please take action as soon as possible.
        I bought the cassette Ac for around 1, 40, 000 hoping for good service and long durability. But seeing your service and working procedure I no more can trust your company to install in my others upcoming store. If company wants to gain my confidence and keep me working with Mitsubishi then I hope that I will receive the service soon or get my Ac replaced.
        Hoping for the best.
        Mitsubishi Electric India customer support has been notified about the posted complaint.
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          soniarajpurohit23
          Jul 31, 2021
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          Hello, we have bought 4 ac of your company .and from which 3 are not in the working condition. we have called many times to customer care but the complaint was not solved by any of them .so, the company member has refused and said they have no responsibilitiea toward this complaint.so, i hope our complain should be solved . And if this behaviour move on then your company'sfuture is in danger .And we need to takelegal action agaimst it. Your distributorship is even worst
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            S
            Sachin Beniwal 203
            Jul 25, 2021
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            Address: Hno 1887 sect 2-3 P, rohtak

            AC gives dry air very frequently, all things tried but still the same. We request you to send someone to review the product.
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              K
              Kamaldeep009
              Jul 19, 2021
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              Address: House no. 427 village mundka near shahid bhagat singh park

              Air conditioner not getting the commands of remote did get started
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                sukhpreetgill
                Jul 8, 2021
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                Address: machaki mal singh road faridkot

                Mitsubishi 2 ton ac was brought from bunny electronincs faridkot in march month and now ac was not working i complaint the shopkeeper and the register complaint and when machanic come they check they said the main pcc board of your ac not working so we will repalce so after 2 weak they come and replace that product and said now ac will work but i wait for 2 days but still not work and call shoopker and now they are not listing us simple ignoring so please do somthing other wise i will just remove that ac and send back to shoopker
                Mitsubishi Electric India customer support has been notified about the posted complaint.
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                  C
                  Col Dastidar
                  Jul 2, 2021
                  Resolved
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                  Resolved

                  Address: Col RNG Dastidar ,B 702, Chitrakoot Appts , Plot 9, Sector 22 Dwarka 110077

                  Complaint no SG[protected] was registered on 29 Jun 21.
                  On 29 Jun 21, call was received from mob no [protected]. On 30 Jun, a confirmation was given from this mobile no for dispatch of a technician. The technician has not yet arrived.
                  The Customer Care has been spoken to twice on 01 July and once today i.e 02 July and the answer is " Sir AA Jayega aa jayega".

                  Request resolve the" less cooling" problem of one 2 ton and one 1.5 ton AC at the earliest.

                  My contact no is [protected] .
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Mitsubishi Electric India customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 06, 2021
                  Mitsubishi Electric India Customer Care's response
                  Dear Sir/Madam,

                  Greetings from Mitsubishi Electric India!!

                  We acknowledge your request. Your query has been forwarded to our Service branch & our MEI representative will contact you shortly for further proceedings.

                  We have raised your concern vide call ref. no. DEL[protected]

                  Going forward, we have a dedicated customer care facility for our customer's, you can always get in touch with us for assistance. Toll Free[protected] & Email us:- [protected]@asia.meap.com

                  Thanks & Regards
                  Gaurav Kumar
                  Customer Service |LE Division
                  MITSUBISHI ELECTRIC INDIA PRIVATE LIMITED,
                  Toll Free No:[protected] | Website : https://www.mitsubishielectric.in/
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                    P
                    Püľķìţ Ähùją
                    Jun 30, 2021
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                    Address: 2B/69 NIT Faridabad , Haryana

                    I just bought my AC 2 months ago and its stops working because of some problem. i call the company executive they’ve come to check and said there is a problem in part it will take 3-4 days to come and today it’s been 10 days now they are not even picking the call. I have the worst experience with mitsubitshi.
                    Mitsubishi Electric India customer support has been notified about the posted complaint.
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                      Mishaljain
                      Jun 29, 2021
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                      Address: Main Road,Temri , near baghbahara

                      As am.facing problem since last 2-3 months.
                      Mitsubishi Electric India customer support has been notified about the posted complaint.
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                        Borana Harish
                        Jun 26, 2021
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                        Address: Back side sawarya set temple madhupra, ahore, jalore district

                        Water leakage from ac when ac is running inside
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                          Mandeep Merchant
                          Jun 22, 2021
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                          Resolved

                          Address: Hno 1600, 36-D, Chandigarh160036

                          I bought a split 1.5 ac on 4th May 2021 from Unitech in sec 35-C, Chandigarh . Since then I have complained twice about the service provided by the dealer in installation. The technicians did not put the drain pipe properly leading to water falling all over the place. They rectified it but now the water is dripping inside the room leading to my wall, curtains and side tables. Now they came to rectify it but water is still falling inside.
                          +1 videos
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Mitsubishi Electric India customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 06, 2021
                          Mitsubishi Electric India Customer Care's response
                          Dear Sir/Madam,

                          Greetings from Mitsubishi Electric India!!

                          We acknowledge your request. Your query has been forwarded to our Service branch & our MEI representative will contact you shortly for further proceedings.

                          We have raised your concern vide call ref. no. CHD[protected]

                          With the copy of this mail we are advising please touch base with our Area Service Manager Mr. () for quick solution to your concern.

                          Going forward, we have a dedicated customer care facility for our customer's, you can always get in touch with us for assistance. Toll Free[protected] & Email us:- [protected]@asia.meap.com

                          Thanks & Regards
                          Gaurav Kumar
                          Customer Service |LE Division
                          MITSUBISHI ELECTRIC INDIA PRIVATE LIMITED,
                          Toll Free No:[protected] | Website : https://www.mitsubishielectric.in/
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                            Shodi lal
                            Jun 19, 2021
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                            Address: H no 125 st no 4E9 santokh nagar ludhiana

                            Cooling processing is very slow
                            +1 photos
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                              Vicky tuning
                              Jun 19, 2021
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                              Address: 3/266, Rayakottai main road pettathalapalli

                              We have cooling issues in 4 month old 1.5 ton inverter AC. Kindly solve the issues as soon as possible.
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                                pspl3229
                                Jun 18, 2021
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                                Address: Panchkula Steel Private Limited , Plot No 32,33 and 29. Industrial area. Phase 1 , 134113 , City Panchkula , State Haryana

                                Hi !
                                I had bought a AC of your company. It is not working, The cooling is ZERO. It is inverter AC but we have also installed stabilizer but still AC is not working Pls help us out

                                Regards
                                Mayank
                                +91-[protected]
                                +91-[protected]
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                                  kp shamsuddeen
                                  Jun 18, 2021
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                                  Address: Chennai, mobile 9840044287

                                  I got my new Mitsubishi 1.0 ton split AC installed today 18 th June 2021.
                                  I was at office when it was installed.
                                  Came back home was totally upset on seeing the indoor unit. There was gap of half an inch through which I can insert the fingers between the wall and indoor unit . This was looking ugly and the unit vibrates when working. Tried contacting the office and technician but they are giving me vague reasons
                                  +1 photos
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                                    Anushri Agarrwal
                                    Jun 16, 2021
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                                    Ac not cooling since 3 days. Requesting for service, Lakshay enterprises, delhi (as request was transferred by customer care to the agent)
                                    No one attending the complain. Very rude staff.

                                    Quality of the ac is also very poor. Every 6-9 months only Mitsubishi Ac gets a problem. Whereas LG and Daikin Ac in the same house don't.

                                    Every time the coil is leaked. And needs to be changed. And the dealers refuse to do it under 1 yr warranty.
                                    CHEATING BUSINESS. NO ETHICS. WILL NEVER BUY OR LET ANY FAMILY OR FRIEND EVER BUY MITSUBISHI PRODUCTS.
                                    Mitsubishi Electric India customer support has been notified about the posted complaint.
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                                      Sajjan Virk
                                      Jun 2, 2021
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                                      Address: Shubham Enclave House no.5, Ramtirath road , Amritsar,Punjab

                                      Date of Incident-01 May 2021
                                      Client Number(dealer from whom AC was purchased)-[protected], [protected]
                                      Description-There's water leakage from drain pipe of the AC. Water is seeping inside the wall as it is not long enough.
                                      Desirable Solution-Repair of the drainage pipe
                                      +1 photos
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                                        Imranu
                                        May 31, 2021
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                                        Address: Mahatma gadhi colony near mala fatak kota rajasthan

                                        Dear Sir, My name is Imran Khan and I did a Mitsubisi Split AC purchase from you in May 2018 which I bought on 4 May 2018 and its invoice number is BFL000118. Actually my AC Compressor is not proper working and For this I want to make my complaint that my AC compressor is not working, I have tried hard to contact online Customer care no. but I am not able to talk, so I am sending my Complaint to you. please resolve my problem as soon as possible.
                                        Mitsubishi Electric India customer support has been notified about the posted complaint.
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