Mobikwik — account deactivated without proper intimation ..amount 6000 not credited to my account after deactivating

Address:Nalgonda, Andhra Pradesh, 508206

My mail Aparna.[protected]@gmail.com .i added 6000to my wallet ..there is some KYC problem..and dey deactivated without proper intimation..and wallet balance also still not credited to my account..please activate my wallet or credit my wallet amount to my card..I am contacting them since 2months through email.dey r not responding..even they don’t hav customer care
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