Mobikwik — account disabled without notice

Address:

Gurgaon, Haryana, 50062

I wish to bring to your notice, i transferred a 12900 rupees to my friends icic bank account from my mobikwik wallet, transaction was done sucessfully but the amount was not deducted from my wallet due to mobikwik techincal problem. Next day i got a call from mobikwik legal cell with [protected] mobile number claiming that i used the imps facility with fraudlent and cheated the company. I had replied that, please provide the bank account number of mobikwik to refund the amount. Next day i got the mail with so many allegations and bank account details. Inspite of thier false claiming i refunded the same on 16.10.2017. But i did't get any confirmation mail after refunding the amount more over they blocked my wallet and it contains 2768 rupees... Till now they didn't restored my wallet funcioning. I'am attaching the mail with conversation and refunded amount bank transaction details. My mobile no and email id [protected]... [protected]@gmail.com.

Please help me in unblocking the wallet to use my balance.