Mobikwik — amazon pay gift card not received but amount deducted in mobikwik

Hi
While purchasing amazon pay gift card through mobikwik, amount got debited but gift card not received and refund was also not received. Order id:59ffed3fbacd7. Screen prints of amount debited and gift card not received attached. There's is no response to my ticket id 14050268 raised via mobikwik help menu. No customer care number to report about the issue

Regards
Satish
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Mobikwik customer support has been notified about the posted complaint.
Mar 07, 2020
Updated by Satish Kumar. S
Screen print of refund not received attached

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