Mobikwik — Amount 3000 has been deducted

Address:

Pune, Maharashtra

I tried to add the amount of Rs.1000 three times (total Rs.3000) in my mobikwik wallet, however it has not been added to it and the amount of Rs.3000 has been deducted from my bank account on 28/11/2014. I have raised ticket for the same case on the same day also, however I did not get contacted by any one from Mobikwik team. This is ridiculous, you have taken my money and not contacting us is not correct. Here are my details Email address: joseph.[protected]@gmail.com, Mobile No: [protected]/[protected]. The timings and details of the transactions are here 11:15:56/04290, 11:18:39/04534, 11:21:22/04809. Please rectify it and refund my money (Rs.3000) very quickly.