Mobikwik — amount debited but not credited to my state bank of india account...

Address:

94/47A Mohamedshapuram II Street Thirumangalam, Madurai, Tamil Nadu, 625706

I had transfer money from mobikwil wallet to my sbi account number.
The amount was rupees 4800/-
It is showing in the wallet that amount is deducted but i didnt recieved it in my bank account.
I made the transaction on 05 november 2019 nearly 5.20pm.
When i am clicking on the trasaction showin, its shows no invoice data found.
I want refund of whole money as soon as possible otherwise i am gona sue this company and i will demand the compensation too for my work intereption