Mobikwik — Amount debited from my credit card account but bill is not paid.

Address:

125, Ist block, 2nd stage Bangalore

Payment 1276 made for BWSSB RR W-533438, through karnataka mobile one app and MOBIKWIK appon 20/01/2021 at 14.54 hrs. amount debited but receipt not generated.
This month bill is showing 1276 as arrears.
⁹Got the massage as below.

The amount already debited from my credit card account as below.

A transaction of Rs 1276.00 has been done using your CorpBank Credit Card 4****8536 at MOBIKWIK, GURGAON IN at 14:54

We received this month bill, in that it is showing last month bill is pending and arrears is showing 1276.

Kindly look into the matter and do the needful to adjust 1276 against January bill no.[protected]. at the earliest

Shridhar K Naik
[protected]