Mobikwik — amount debited from sbi credit card but not reflecting in mobikwik account

Address:500013

I have made a bill payment for an amount of rs.15, 819.52 ps to hmswwb towards water bill through mobikwik payment gateway on 21/11/2018, whereas the amount has not been reached either to mobikwik or to hyderabad metropolitan supply and sewerage board but the amount has been debited to my sbi card account.

Kindly it is requested to resolve the issue and reverse the amount and credit the same to my sbi card account.
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Naga Bhushanam Kaparthi, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 95819 in your mail to enable us to address your concern on priority.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7122
    Pending
    0
    Resolved
    858
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information