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Mobikwik — amount debited in wallet account not transfer to merchant

Address:A-1/33, NIRMAN COMPLEX,R C TECHNICAL ROAD CHANKYAPURI, GHATLODIA, Ahmedabad, Gujarat, 380061
Website:Mobikwik

I transfer Rs. 1000/- to Big basket daily as per detail below
ORDER NO. RMBK[protected] DATE 01 Nov 2019, 04:20 PM IST
but amount is not transfer to merchant (Big basket daily) and still today on 28.11.2019 it is not return to my wallet account.Kindly transfer this fail transaction of Rs. 1000/- to return back to my wallet account on priority basis.
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